They say the best way to get flawless at things is by learning from your own mistakes. We believe that it’s better to avoid failures […]
That sound you hear is countless Customer Service managers and teams making their final preparations for the Black Friday deluge. If you’re in the process […]
We’re excited to announce that Zowie growth is fuelled by a $600k investment round led by Central European fund Inovo Venture Partners (Allset, Booksy, and […]
They say the best way to get flawless at things is by learning from your own mistakes. We believe that it’s better to avoid failures […]
There are many ways to check what customers think about your company. You can find a range of articles on indicators which present customer attitudes […]
They say the best way to get flawless at things is by learning from your own mistakes. We believe that it’s better to avoid failures […]
A few days ago, we had an opportunity to talk with Róża Szafranek—an HR expert, Recruiter of the Year 2018, and psychologist. We’ve spent over […]
“Errare humanum est” or “To err is human.” That sentence applies to all areas of our lives. It doesn’t matter whether we’re talking about our […]
The titles of employees are changing and evolving quickly. In a previous article, we shared 5 tips how to increase customer satisfaction and showed how […]
Customer Satisfaction has never been so important as it is nowadays. So far, every day in 2020 shows us that customer service in conjunction with […]
