January 17, 2022 8:45 amPublished by Maja SchaeferComments Off on Customer interactions with speed and empathy–announcing Zowie’s $5M seed funding
Today, we’re thrilled to announce our $5M seed funding from top investors, including Gradient Ventures (Google’s AI-focused fund) and 10x from Germany, plus returning investors […]
November 18, 2020 3:20 pmPublished by Maja SchaeferComments Off on Customer Service Pros Offer 5 Ways to Win Black Friday
That sound you hear is countless Customer Service managers and teams making their final preparations for the Black Friday deluge. If you’re in the process […]
October 12, 2020 7:23 amPublished by Maja SchaeferComments Off on Zowie Raises $600k to Expand Internationally
We’re excited to announce that Zowie growth is fuelled by a $600k investment round led by Central European fund Inovo Venture Partners (Allset, Booksy, and […]
October 1, 2020 1:54 pmPublished by Maja SchaeferComments Off on 5 Tips How to Improve Your Net Promoter Score
There are many ways to check what customers think about your company. You can find a range of articles on indicators which present customer attitudes […]
August 12, 2020 11:31 amPublished by Maja SchaeferComments Off on Customer Success vs Customer Support – How to Separate Them
The titles of employees are changing and evolving quickly. In a previous article, we shared 5 tips how to increase customer satisfaction and showed how […]