Personalized care that scales

One inbox to unify your customer care in one place that actually
supports your company's growth--not slow it down.

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Zowie allows you to connect buyers to product specialist. Now, when someone wants to learn about new headphones you can automatically connect them to your headphone specialist.

Trusted by the world's most innovative ecommerce brands

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Zowie Care

Everything your agents need to provide personalized, timely care

Connect with customers no matter how they reach out

Whether they’re messaging you through your website, email, or even social media, collect and answer their responses all from a single inbox.

Zowie allows you to connect with customers no matter how they reach out. Whether they do so through live chat, email, or even social media, Zowie allows you to manage all of their information from a single inbox.

Send tickets to the right teams automatically

Remove the runaround, and instantly assign tickets to the right agent or department the first time.

Zowie allows you to create complex workflows so that customers always get the right agent the first time.

Seamless integration with your ecommerce platform

Integrate Zowie with any ecommerce platform-either public or customer built- and pull all of your customer data into one place.

Give your agents of each customer and eliminate the need for agents to search for data across multiple systems.

Zowie can show you detailed customer insights such as what they previously bought.

No coding required

Easily build complex automations that lead customers to the exact answer they’re looking for without dealing with complex coding.

Zowie allows you to customize when agents receive tickets so that you never miss a message.

360 degree view of every customer

Give your agents a better experience by eliminating the need to switch between disparate systems to get customer data.

From location and previous purchases to current website activity, give your agents all the data they need about each customer they speak with all in one place.

Form deeper connections with detailed customer insights from Zowie

12%

higher CSAT
scores on average

Integrations that customize
every interaction

Choose among many of our ready-to-use integrations or use our Smart Integrator that let’s you connect with any system via API.
Check order status
and more available
Monitor order status and more available
Review order status
and more available
Check order status
and more available
Automate chat
and more available
Collect product reviews
and more available
Monitor order status
and more available
Check order status
and more available
Collect leads to Klaviyo and more available
Automate chat conversations
and more available
Automate chat conversations
and more available
Automate chat experiences
and more available
Automate chat conversations
and more available

Check subscription status
and more available
Automate chat experiences
and more available
Automate chat experiences
and more available
Trigger actions
on Zapier

and more available
Automate chat experiences
and more available
Media Markt achieves 86% chat automation rate with Zowie

Media Markt achieves 86% chat automation rate with Zowie

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Start automating
in under 2 weeks