Unify customer information across the organization

Readily available customer data is critical for delivering exceptional customer experiences. Zowie unifies all of this information into a single, easy to use inbox.

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12%
higher CSAT scores on average
2 hrs
saved per agent
per day
18%
increase in returing customers

Powerful insights all at your fingertips

Monitor your
performance in real-time

With Zowie, you can be ensure you’re team is performing at it’s best and is hitting all support SLAs and KPIs.

See automation rates, agent capacity, your most common questions-and more- in real-time all on one readily accessible dashboard.

Make data–driven
decisions

Unsure what your customers care about most or where you should look to automate next?

Zowie’s X1 technology constantly surfaces your most common customer questions and trends so you can improve performance not just of customer service, but the entire organization.

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