Readily available customer data is critical for delivering exceptional customer experiences. Zowie unifies all of this information into a single, easy to use inbox.
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With Zowie, you can be ensure you’re team is performing at it’s best and is hitting all support SLAs and KPIs.
See automation rates, agent capacity, your most common questions-and more- in real-time all on one readily accessible dashboard.
Unsure what your customers care about most or where you should look to automate next?
Zowie’s X1 technology constantly surfaces your most common customer questions and trends so you can improve performance not just of customer service, but the entire organization.
