We believe every customer engagement is a chance to sell. Leverage proven tactics that result in repeatable, measurable revenue driven by customer support.
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Your customers demand immediate attention, give it to them.
If you keep customers waiting, they’ll leave the site and take their business elsewhere. Automate the important stuff with Zowie and let your agents focus more on selling.
Online buying experiences should deliver the personalized attention customers get in-person.
Consider it done with Zowie. Agents know the location, weather, past purchase history, current cart, products viewed, past tickets, and even the mood of every customer who enters your site.
Roll out the red carpet for your highest value customers.
Get notified as soon as high LTV customers enter your site and make sure they get the care and attention they deserve to keep them coming back.
Deliver the perfect offer at the perfect time to close the sale.
Zowie lets you know who is most likely to buy so can offer them a promo code and connect them with a product expert that can suggest just the right item.
You know where customers are most likely to drop-off.
Customer stuck on the checkout page? Or looking to cancel their subscription? Detect them, talk to them, and save them.
Show the true revenue potential of customer service.
See exactly which tactics and which agents are driving the most sales for your business and make customer service a key pillar of company growth.
