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Transform customer experience with AI

Unlock the power of conversation. Convert, support, and retain customers with the AI suite built for ecommerce
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Trusted by innovative ecommerce brands

Reduce costs

Cut costs by automating responses across all your channels and building an ultra-productive team.
70%+ 
automation rate
1.5x 
more productive agents
100% 
of customers hit their response goals
Your agents
Your team

Resolve 70%+ tickets automatically

Focus on what matters. Zowie works across all channels, from chat and email to text and social, delivering support in 175 languages.

Get more done every day

Fewer clicks, faster AI tools, and streamlined tasks allow you to solve 1.5x more tickets daily. Give agents a solution they'll actually enjoy using.

Enjoy everything in one place

Stop switching systems to find the information you need. Zowie puts everything in one convenient location.

Reduce costs

Generate revenue

Unleash your customer support team's full potential. Zowie unlocks revenue once hidden in customer conversations.
22% 
increase in average order value
18% 
growth in conversion rates
13% 
drop in cart abandonment rate
Your agents
Your team

Offer product advice

Turn visitors into customers by proactively helping them make the right decision.

Remove friction

Find and address what's preventing purchases. Identify hesitant customers and lower cart abandonment by instantly sorting out their top concerns.

Build long-lasting relationships

Don't stop the conversation after buy. Delight your customers with every interaction to improve lifetime value and keep them coming back.

Generate revenue

Delight your customers

Offer shoppers unforgettable experiences — whether they're from an agent or AI.
4.7/5 
average agent CSAT score
13% 
drop in resolution times
9% 
increase in customer satisfaction
Your agents
Your team

Be there when shoppers need you

Clear up issues with immediate, accurate answers. Customers get what they need right away.

Handle incidents like a pro

Mistakes happen, but they don't have to turn into major issues. Empower your team to handle returns, shipping delays, and damaged orders with a single click.

Personalize every interaction

Zowie provides a 360-degree customer view, letting you offer personalized support no matter the situation.

Delight your customers

Everything you need for customer service in the AI era

Convert, support, and retain shoppers by supporting themon the entire customer journey.
DISCOVER AI AGENT  
Deliver highly personalized experiences while solving 1.5x more tickets every day.
DISCOVER inbox   
Leverage conversational insights to unlock business growth and increase revenue.
DISCOVER INSIGHTS   
POWERED BY
Zowie
We developed a specialized large language model (LLM) to meet the unique needs of ecommerce brands.
  • Designed for ecommerce
  • Highly trained
  • Tailored to your brand
  • Secure and private
Discover Zowie X2

Integrates with your existing

ecommerce stack

customer service stack

ecommerce stack

see all integrations

Discover why leading brands love Zowie

Zowie was awarded the "Users Love Us" G2 badge
4.7 out of 5
“We uncovered $3 million in new revenue thanks to our support team’s conversations.
Zowie is a no-brainer.”
– Breanna Moreno, VP of CX at

Ready to unlock the power of conversation?

TAlk to sales