Zowie AI Agent

Automate customer conversations across the entire buying journey

Convert, support, and retain more customers with Zowie AI Agent - built for ecommerce.
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Pre-purchase
Drive more revenue by guiding customers to the perfect product with a simple conversation
CHECKOUT
Automate product questions using your knowledge base to give customers the answers they need to convert
POST-PURCHASE
Increase CSAT with an instant, friction-free conversational service experience
19%
Increase in conversion rate when using Zowie AI Agent to help shoppers makE a decision
22%
Increase in AOV when using Zowie AI Agent to proactively engage shoppers at checkout
9%
Increase in customer satisfaction when using Zowie AI Agent for support conversations

Designed for ecommerce

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Wide knowledge base
Provide AI Agent access to your product catalog and FAQ pages and it’ll instantly learn how your business operates.
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Speaks 175+ languages
AI Agent understands 175+ languages, enabling you to engage in personalized conversations globally.
Knows your customer
With the context of historical customer data AI Agent can provide highly personalised support and experiences to build brand loyalty.
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Proactive support
Reach out to shoppers when they need you most to increase conversion and reduce cart abandonment.
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Handles returns & refunds
AI Agent integrates with Shopify and other ecommerce platforms to automatically handle returns, refunds and exchanges.
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Omnichannel
Provide personalized support wherever your customers are by deploying AI Agent across any of your conversational channels.
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Sounds like you
AI agent sounds like a human out of the box. You can also customise its tone of voice to match the personality of your brand.

See what we’ve done for our customers

Man with short hair and light beard wearing a plain black short-sleeve crew neck t-shirt. True Classic, Zowie AI
38%
DROP IN SUPPORT COSTS
$3M
IN SUPPORT-DRIVEN REVENUE
Zowie is the only AI customer service platform you’ll need. Its focus on efficiency and growth sets it apart from all other platforms.
Breanna Moreno
VP Customer Experience
Read True Classic’s story
Assorted beer bottles arranged in front of a Beerwulf cardboard box with a wolf logo and handling labels. Beerwulf, Zowie AI Customer
85%
CUSTOMER SATISFACTION SCORE
Read Beerwulf’s story
Assorted beer bottles arranged in front of a Beerwulf cardboard box with a wolf logo and handling labels. Beerwulf, Zowie AI Customer
85%
CUSTOMER SATISFACTION SCORE
Read Beerwulf’s story
Powered by
X2 Engine
We developed a specialized large language model (LLM) to meet the unique needs of ecommerce brands.
Explore X2 Engine
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Save Money. Increase Revenue.
Calculate ROI
Stop overpaying for customer service.
Zowie AI Agent can automate over 70% of your tickets.
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Everything you need for customer service in the AI era

Zowie Inbox

Deliver highly personalized customer experiences while solving 50% more tickets every day.
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Zowie Insights

Transform customer interactions into data-driven insights to unlock business growth and increase revenue.
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Integrations

You don’t have to reinvent the wheel. Drop Zowie into any existing tech stack and start automating from day one.
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Unlock the power of conversation

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