75%
Reduction in support costs at Monos after deploying Supervisor
Supervisor
See what your agents are doing
Supervisor evaluates every interaction across AI agents, human agents, and third-party systems. Automatically, in seconds.
When Supervisor sees every conversation, the numbers move
Monos replaced manual sampling with automated 100% conversation review - and watched their support-ops cost line collapse in the first year.
How it works
Supervisor evaluates every conversation across three layers, in seconds
Quality scoring, anomaly detection, and conversation insights - running automatically on every interaction your AI agents handle.
1
Evaluate quality automatically
Define criteria in plain language. Supervisor checks every conversation at scale.
2
Surface issues in seconds
Errors, sentiment shifts, unexpected behavior, caught before customers complain.
3
Understand what happened
Every conversation classified by topic, resolution, and sentiment. Patterns, not transcripts.
Built for your team
Different roles.
Same platform.
Whether you're running quality programs or building the AI infrastructure behind them.
For CX leaders
Define what good looks like in plain language. Supervisor checks every interaction automatically - no sampling, no spreadsheets, no manual QA backlog.
For technical leaders
Full observability into every AI decision without building a monitoring layer from scratch. Reasoning, API calls, and model metadata, captured automatically.
“I used to be against AI. I'd only seen bad bots. But Zowie changed that. It's not a chatbot. It's how you scale without losing your soul.”
Julia Ralaimihoatra
Customer Satisfaction Manager, Happy Mammoth
Supervisor is one part of Zowie's quality system
Test before launch.
Monitor in production.
Debug when something breaks.