Zowie Is SOC 2 Type II Certified
At Zowie, keeping customer data private and secure has always been a top priority. Our recent SOC 2 Type II certification...
Zowie is the AI powered chatbot built for ecommerce brands who want to delight their customers and turn support into sales.
Learn more Schedule a callZowie comes out of the box ready to answer the 100 most common ecommerce questions without training. Enjoy unrivaled time to value.
Zowie plugs into all ecommerce and marketing platforms, letting you talk to customers when they want, and how they want.
Proactively interact with customers at the most important moments and increase conversion rates. Turn timely support into more revenue.
Automate repetitive questions, give your agents more time for meaningful work, and offer customers faster resolutions
saved per agent
daily
tickets automated
after 4 weeks
Give your agents tools to provide better help and build stronger relationships with customers
higher CSAT
with Zowie
more returning
customers
Detect buying intent, give your agents a 360° view of your customers, and provide personalized sales advice.
increase in
revenue
accuracy in buying
intent detection
Zowie gives your customer service team back its most precious resource, time. Powered by industry leading Zowie X1, Zowie achieves unrivaled automation rates. Give your agents the shield they need to focus on what matters most, delighting your customers.
Plug all your channels - Whatsapp, Messenger, Zendesk, Instagram, and dozens of others - into Zowie with just a few clicks. Our Inbox comes for free, for everyone.
Help your team build relationships and sell more effectively. Zowie’s AI will tell your agents more about who they interact with and will redirect customers to agents they already know.
We automatically propose which questions require automation. Then, you can use Zowie builder to create personalized, multi-media responses.
We offer free, near-instant analysis of your past customer service data and tell you transparently how many and which questions we can automate for you.
Easily add Zowie chat widget to your website. It’s optimized for mobile, switches between devices and offers high customization features to align it with your brand.
Choose among many of our ready-to-use integrations or use our Smart
Integrator that let’s you connect with any system via API.
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“Zowie is a teammate that allows our CS agents to be brand spokespeople.”
Full case study“Zowie gives us the ability to offer 24/7 customer service.”
Full case studyBuilding personalized experiences in digital customer service hasn’t been easy.. That’s why we’ve launched a powerful new tool–Profiles–that redirects questions...
Read moreAt Zowie, keeping customer data private and secure has always been a top priority. Our recent SOC 2 Type II certification...
The field of customer service is ever-evolving. Currently, technology and customer support are tightly bound together...
How to align the KPIs of customer support and customer experience? Get summary of our joint webinar.
Read more