Introducing Zowie

The #1 Generative AI for customer service

Introducing
Zowie

The #1 Generative AI for customer service

We developed a specialized large language model (LLM) to meet the unique needs of your customer service.

Our solution, with unparalleled accuracy and customization, lowers support costs and uncovers new revenue hidden in customer support interactions.

Designed for customer service

Purpose-built for customer service, X2 outperforms generic generative AI.

Highly trained

X2 is trained with over 100M ecommerce support interactions.

Tailored to your brand

You are unique, and so is X2, constantly fine-tuning itself to meet your needs.

Secure and private

X2 is extremely secure and fully compliant
with GDPR and SOC2 standards.

LEARNS FROM YOUR KNOWLEDGE BASE

‹1h

In just 1 hour, X2 seamlessly absorbs all your business knowledge

PERFECTs YOUR TONE OF VOICE

X2 follows your unique brand style and tone

deeply understands your customer

93%

X2 recognizes the intent of 93% of customer questions

Improves resolution time

42%

X2 reduces resolution time
by 42%

Without Zowie, we would have to double the size of customer support team to deliver the same level of service.

Markus Giesswein, CEO at

X2 unlocks boundless capabilities

Understands customers

Trained on real conversations, X2 delivers the exceptional experiences customers demand.

Works across all channels

Offer seamless communication with the ability to start and switch channels mid-chat.

Talks like a real person

Ditch the script and create personalized answers that are on-point and on-brand.

Speaks 175 languages

Provide support around the globe with the power to instantly have conversations in 175 languagues.

Embodies your brand

Bring your brand to life with a AI Agent that perfectly captures your unique style and voice.

Crafts tailored responses

Exceed expectations with unmatched intent recognition for ultra-personalized support.

Understands ecommerce

Trained on real conversations, X2 delivers the exceptional experiences customers demand.

Talks like a real person

Ditch the script and create personalized answers that are on-point and on-brand.

Embodies your brand

Bring your brand to life with a chatbot that perfectly captures your unique style and voice.

Works across all channels

Offer seamless communication with the ability to start and switch channels mid-chat.

Speaks 175 languages

Provide support around the globe with the power to instantly translate Zowie into 175 languages.

Crafts tailored responses

Exceed expectations with unmatched intent recognition for ultra-personalized support.

Your secure, enterprise-grade generative AI

Secure

GDPR and SOC2 Type II compliant to deliver the highest level of security for your business

Reliable

99.9% service availability via highly available multi-data center infrastructure

Hands-on

Customer success manager, implementation and training, and 24/7 customer support

Ready to maximize your ROI?

Start with the Zowie AI Agent and expand to our all-in-one solution.

Convert, support, and retain shoppers by supporting them on the entire customer journey

Bring the power of the AI Agent to your email.

Offer personalized omnichannel support focused on team efficiency.

See what you can achieve
with the power of