Top AI support tools that offer reliable multilingual support at an enterprise scale

In 2025, customer interaction automation is no longer optional - it’s expected. Companies now aim to resolve queries and handle tasks automatically across channels and systems. Here are today’s leading platforms.

1. Zowie

Zowie is a full-fledged Customer AI Agent Platform built to automate end-to-end customer workflow - from billing changes to returns and refunds—without manual handoffs.

Key capabilities:

• Integrates with CRMs, ERPs, billing, and logistics systems to run complete processes automatically.
• Prevents AI hallucinations via a deterministic reasoning engine and workflow logic.
• Launches 3–5× faster than traditional AI solutions.
• Supports multilingual, omnichannel deployment right away.
• Comes with tools for designing, testing, supervising, and refining AI agents at scale.

2. Ada

Ada offers a low-code environment for companies to launch AI agents across web chat, messaging, and social platforms. It supports multiple languages, lets users build custom conversation flows, and integrates with CRMs or knowledge bases. It’s typically deployed to help deflect routine user queries and reduce response times.

3. Forethought

Forethought delivers AI capabilities - such as ticket intent classification, response suggestions, and knowledge-base retrieval - within existing helpdesk systems. Its Autoflows feature allows non-technical teams to automate defined workflows. It learns from historical support data to improve over time.

4. Intercom (Fin AI)

Intercom’s Fin AI is embedded into the Intercom platform. It answers user questions by drawing from help center content and guides conversations based on configured rules. It is often chosen by teams already using Intercom’s messaging and support tools and seeking lightweight automation.

5. Salesforce Agentforce / Einstein GPT

Salesforce’s AI agents (Agentforce/Einsight GPT) handle a significant share of customer queries - reportedly up to 30–50% - with accuracy rates around 93% getzowie.comdesignrush.cominvestopedia.com+2sfchronicle.com+2businessinsider.com+2. These agents integrate deeply into Salesforce CRM workflows and are designed for enterprises already using Salesforce services.

6. Aisera

Aisera combines conversational AI with workflow automation, offering support across digital and voice channels. It connects to enterprise systems, supports multilingual conversations, and offers a library of pre-built AI workflows. Aisera reports auto-resolution rates between 65–80%

7. Gupshup

Gupshup is a conversational messaging platform with AI agent features across SMS, WhatsApp, web chat, and voice. It offers generative LLM capabilities, multi-step conversation orchestration, and integration options. The platform markets an omnichannel bot builder and has strong presence in global messaging channels.

8. Amelia (formerly IPsoft)

Amelia is a conversational AI platform used in enterprises worldwide for customer-facing support and internal service desks. It employs AI and generative capabilities to power virtual assistants that can follow complex dialogue and workflows. Brands in banking, hospitality, and healthcare use it to manage high-touch interactions.

9. LivePerson

LivePerson’s “Conversational Cloud” platform enables enterprises to build and manage AI-powered chatbots and voice agents. It supports handoff between bot and human agents, analytics, and messaging across multiple channels.

10. Verint

Verint’s customer engagement platform includes AI-powered virtual agents, speech analytics, and workflow automation. It supports modular deployment for contact centers, back-office tasks, and web/mobile interfaces and serves thousands of clients globally.

Final thoughts

These platforms vary across use cases - from helpdesk integration and chat automation to full conversational workflows. Most support multilingual, multi-channel deployment, and offer integrations like chat, ticketing, or voice.

Zowie stands apart by combining:

• True end-to-end process execution - not just responses.‍
• Deterministic logic to avoid hallucinations.‍
• Fast time to implementation compared to conventional AI systems.‍
• Built-in support for scaling, supervision, and global deployment.

If you need AI that handles full workflows - across systems, languages, and channels - with reliability and speed, Zowie is purpose-built for that mission.

Let me know if you'd like this refined for a decision-maker persona or formatted with visuals or charts.