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EVENTS
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See which events we're attending and book your meeting to discover how to build an ultra-productive customer service team with Zowie.
UPCOMING EVENTS
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PAST EVENTS
Shoptalk Fall
October 16-18, 2024
Chicago, US
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eCommerce Expo
September 18-19, 2024
Excel London, UK
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The Lead Sumit
July 10-11, 2024
Pier 36, New York
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CommerceNext
June 11 - 13, 2024
Hilton Midtown, New York
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Shoptalk Europe
June 3 - 5, 2024
Fira Gran Via, Barcelona
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May 23, 2024
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April 2, 2024
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March 25, 2024
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What is Customer Service Outsourcing & Do You Need It?
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March 18, 2024
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Reactive vs Proactive Customer Service and How to Use Both
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March 7, 2024
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10 Customer Service Resources to Help With Everyday Issues
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February 27, 2024
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February 20, 2024
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Enter a New Era of Customer Service with Zowie Inbox
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January 8, 2024
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Customer Support Chatbots: What Are They? And How Do They Help Ecommerce Businesses?
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January 4, 2024
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How to Optimize Your Customer Service Knowledge Base: Benefits and Best Practices
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December 29, 2023
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December 27, 2023
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December 19, 2023
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December 15, 2023
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Chatbot Best Practices: Choosing, Setting Up, and Improving Your Chatbot
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Your Ultimate Guide to Customer Service Automation: Definitions, Examples, & Benefits
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December 8, 2023
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Purchase Intent: What Is It, and Why Does It Deserve Your Attention?
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December 5, 2023
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Elevate Customer Conversations With the Enhanced Zowie Chatbot Powered by X2 Generative AI
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November 22, 2023
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November 21, 2023
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Your Ultimate Guide to Soft Skills in Customer Service
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November 2, 2023
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How to Get Your Customer Support Team Ready for Peak-Season Spikes
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October 26, 2023
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Everything You Need to Know on How to Handle Customer Complaints
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October 20, 2023
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23 Customer Service Tips From Zowie Experts to Make Your Team More Effective
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October 16, 2023
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What Can Generative AI Do in Customer Service?
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October 6, 2023
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Top 19 Customer Support Metrics to Measure
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October 2, 2023
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Customer Success vs Customer Service: 7 Key Differences
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Chatbot vs Conversational AI: What’s the Difference?
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All About Customer Satisfaction (CSAT): What It Is and How to Measure It
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What Makes a Good Chatbot? Nine Must-Have Features
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July 28, 2023
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July 24, 2023
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