Agent Connect

The agents you've built. One platform underneath.

Connect in-house agents, third-party vendors, and human teams through REST API, A2A, or SDKs. Orchestrator, Supervisor, and Traces run across all of them.

Trusted by operators running agents in production

DecathlonMediaMarktModivoBooksy

Hundreds of agents in production. Zowie native, in-house, vendor, human. Zero observability gaps between Zowie and the rest of your fleet.

The Argument

Your fleet is heterogeneous. The operational fabric shouldn't be.

Most enterprises running AI agents in production have more than one. In-house builds, third-party vendors, agents inherited from acquisitions, and now Zowie. Different stacks, different quality criteria, broken audit trails at every boundary.

Agent Connect is the operational layer underneath all of them. Orchestrator routes across the fleet. Supervisor scores every conversation against the same standards. Traces doesn't break at the boundary. The agents stay where they are. The fabric becomes one.

The Registry

This is what the operational fabric looks like.

Zowie agents, in-house agents, third-party vendors, human teams. They all show up in the same registry, scored by the same Supervisor.

Connected agents5 ACTIVE
C
Customer Support Agent
Zowie
ProtocolNative
Status
Active
Conversations · 7D4,218
Quality
94.2%
S
Sales Agent
Zowie
ProtocolNative
Status
Active
Conversations · 7D2,891
Quality
92.7%
K
Knowledge Base Agent
In-house
ProtocolREST API
Status
Active
Conversations · 7D1,340
Quality
91.5%
P
Premium Insurance Sales
Third-party
ProtocolA2A
Status
Active
Conversations · 7D987
Quality
89.4%
P
Premium Support Team
Human
ProtocolOrchestrator
Status
Active
Conversations · 7D623
Quality
95.8%
SUPERVISORAll 5 agents monitored. Quality scoring, conversation review, and Traces active on every interaction.

CONNECTION METHODS

REST API. A2A protocol. SDKs.

Three ways to connect. Your engineering team picks the one that fits.

REST API

Standard HTTP integration. Register an endpoint, define the agent's capabilities, and Orchestrator starts routing to it.

POST /v1/agents/connect"name" "billing-agent""type" "in-house""endpoint" "https://api.example.com/agent""capabilities" "account_lookup" "invoice_query"

A2A protocol

The open inter-agent protocol. Shared context, structured handoffs, multi-turn delegation. Your agents stay portable.

A2A agent registeragent_id "fraud-detection"protocol "a2a/v1"skills "risk_assessment" "transaction_review"

SDKs

Pre-built libraries for faster integration. Authentication, context passing, response formatting handled out of the box.

import ZowieAgent from "@zowie/agent-sdk"const agent new ZowieAgentname "shipping-tracker"capabilities "track_order" "delivery_status"

Orchestration

One conversation. Multiple specialists. One agent fabric.

A single customer conversation can move through more than one agent. The Zowie native customer support agent handles the main thread. When the conversation turns to a specialist topic, Orchestrator hands off to the right agent with the full context already loaded. When the specialist's work is done, control returns to the support agent and the conversation continues. The customer never knows the handoff happened.

Each handoff is recorded in the trace. Context carries across the boundary so the customer never has to repeat themselves.

ZOWIE NATIVE
Customer SupportHolds the main thread
Handoffcontext preserved
Returnresolution
THIRD-PARTY · A2A
Specialist workPremium Insurance Sales
EVERY HANDOFF RECORDED IN THE TRACE

IN PRACTICE

Customer: “I'm thinking about adding insurance to my mortgage.”

The Zowie native customer support agent confirms the customer's identity and account context. Orchestrator hands off to the connected premium insurance sales agent with the customer's profile and mortgage details already loaded. The insurance agent runs the eligibility check, presents the available products, and answers the customer's questions. When the customer is ready, control returns to the support agent to confirm the next step. One conversation, two specialists, no repeated context.

Distributed Trace

The trace doesn't break at the boundary.

A distributed trace records every routing decision, every dispatch, every response, in order, tied to one conversation. Inside Zowie or across a connected agent, the chain holds.

When a conversation involved three agents and something went wrong, you don't open three logs. You open one trace.

Trace · conv #381045.41s · 9 EVENTS · 2 AGENTS
AGENTS IN TRACE ·Customer SupportZOWIE NATIVEPremium Insurance SalesTHIRD-PARTY · A2AOrchestratorHANDOFF
00:00.00INPUTCustomer message

“I’m thinking about adding insurance to my mortgage.”

00:00.38AGENTCustomer Support Agent · identity_confirm

Zowie native · account verified · mortgage context loaded

00:00.94ROUTEOrchestrator handoff →

Topic: insurance · routing to Premium Insurance Sales (third-party · A2A) · context preloaded

00:01.21AGENTPremium Insurance Sales · product_eligibility_check

Third-party · A2A · eligible (tier: gold, products available)

00:01.86AGENTPremium Insurance Sales · products_presented

Three policy options surfaced · customer reviewing

00:03.40AGENTPremium Insurance Sales · customer_response

“Tell me more about the gold tier.” · clarification served

00:04.62ROUTEOrchestrator return ←

Specialist work complete · control returns to Customer Support Agent

00:04.78AGENTCustomer Support Agent · confirm_next_step

Application initiated · timeline confirmed · conversation resolved

00:05.41OUTPUTCustomer message

Application sent · review window: 2 business days

TRACESChain intact across 2 agents. 0 observability gaps. Replay or export at any step.

Compliance

The same compliance posture, across every agent.

Every agent connected through Agent Connect runs under the same certifications as the rest of the platform. SOC 2, GDPR, DORA, EU AI Act. The audit trail captures every interaction, every routing decision, every cross-agent handoff.

Connecting your existing agents through Agent Connect doesn't introduce a compliance gap. It closes the ones you have.

AICPA SOC
GDPR
EU AIACT
DORA
HIPAA

In the platform

Agent Connect in the platform.

Agent Connect is the open layer of the Zowie platform. Connected agents share Orchestrator, Supervisor, and Traces with the Zowie native agents built in Agent Studio. One platform, one operational fabric, every agent.

See the platform overview

Your agents don't all have to come from one vendor.

Bring the agents you've already built. Bring the vendors you already trust. Bring your human teams. Zowie is the platform underneath all of them.