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AI Resources

Stay up-to-date on the latest AI trends, resources, and pressing questions with our comprehensive resource center.

November 27, 2024

One thing you should remember about AI in customer service from 2024

November 27, 2024

The untapped goldmine - how modern customer service drives revenue

November 15, 2024

5 AI revenue-generating strategies you can start implementing today

November 14, 2024

AI in customer service – practical guide to empowering teams and driving revenue

An Introduction to AI in Customer Service

November 21, 2024

What is the future of customer service teams?

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Commonly used phrases & acronyms in AI

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The benefits and limitations of AI in CS

January 8, 2024

Customer Support Chatbots: What Are They? And How Do They Help Ecommerce Businesses?

How to grow your ecommerce margins with AI Agent

February 9, 2024

How to Improve Your Customer Experience by Using AI Like the Biggest Players in Ecommerce

From data to conversation: AI’s impact on ecommerce in 2024

Revolutionize Your Customer Service with AI: 9 Places to Start

February 7, 2023

5 AI Trends in Customer Service to Watch in 2023

January 31, 2023

5 Ways Automation Is Redefining Customer Service

February 28, 2023

How to Compare AI Customer Service Chatbots

December 29, 2023

How to Choose the Best Ecommerce Customer Service Software

January 17, 2023

Unlock Your Potential With Customer Service Automation

February 28, 2023

Top 7 Questions on ChatGPT and AI in Customer Service — Answered

7 Best Practices for Creating a Truly Conversational AI-Powered Chatbot

How ChatGPT Is Shaping the Future of Customer Service

Why AI Chatbots Aren’t Taking Over Customer Service Jobs

5 Ways to Use Predictive Analytics in Customer Service [From Businesses Who Successfully Did It]

How to Add an AI-Powered Chatbot to Your Website in Just 7 Steps [Plus Best Practices]

Zowie’s AI Dictionary for Beginners: Need-to-Know Terms and Definitions

5 Advantages of Automated Customer Service [Complete Guide]

December 28, 2023

50+ Vital Statistics on AI in Customer Service for 2024

5 Ways You Can Leverage AI to Boost Your Average Order Value (AOV)

December 27, 2023

Top 10 Trends in Customer Service Technology

All About the Customer Self-Service Model: Definition, Examples, and Benefits

What Are AI Chatbots & How Are They Used in Ecommerce?

Understanding Automation as a Service (AaaS): Definition, Benefits, and Use Cases

How to Buy a Chatbot: 5 Steps for Finding the Perfect Tool

What Is Customer Sentiment and Why Is It So Important?

A Comprehensive Guide to Enterprise Chatbots: Everything You Should Know

August 10, 2023

How to Create a Chatbot Persona That Resonates With Customers [and Why It Matters]

August 14, 2023

Understanding Ticket Deflection + 11 Strategies That Work

September 7, 2023

Chatbot vs Conversational AI: What’s the Difference?

September 13, 2023

How to Build Your Chatbot Knowledge Base in 3 Simple Steps

September 25, 2023

How Does an NLP Chatbot Actually Work? Your Ultimate Guide

October 16, 2023

What Can Generative AI Do in Customer Service?

November 22, 2023

How to Build a Team of Super Agents with AI

December 12, 2023

Your Ultimate Guide to Customer Service Automation: Definitions, Examples, & Benefits

December 13, 2023

17 Ways to Improve the Customer Experience

January 4, 2024

How to Optimize Your Customer Service Knowledge Base: Benefits and Best Practices

January 15, 2024

What to Know to Confidently Pick the Best AI Chatbot for Customer Service

January 19, 2024

What Is a Virtual Agent and Why Adding One Is the Secret to Exceptional Customer Experiences

January 29, 2024

5 AI Trends to Watch for in Ecommerce in 2024

February 20, 2024

Enter a New Era of Customer Service with Zowie Inbox

February 27, 2024

15 Essential Tips: How to Increase Productivity in Customer Service

10 Customer Service Resources to Help With Everyday Issues

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November 4, 2024

How omnichannel Customer Service unlocks revenue potential

October 28, 2024

Winning Customer Service tactics for BFCM

October 15, 2024

Leveraging AI to maximize conversions & minimize costs in ecommerce

October 8, 2024

How to transform Customer Service into a marketing engine

September 25, 2024

How to choose the best AI Customer Service tool for 2025 challenges

September 24, 2024

5 AI strategies to generate revenue in 2025

February 16, 2023

ChatGPT, AI, and the Future of Customer Service

Enjoy unmatched
efficiency by automating
70% of chats within 4 weeks

Fully deflect 30%
of order–related
email tickets

Create an AI–powered
chatbot in minutes
with the FAQ Scanner

Leverage AI to
capture the voice

of the customer

Achieve 47%
‍higher AOV through
AI–powered chat

Enjoy a 15% increase
in conversion rates
with proactive chat