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AI Resources
Stay up-to-date on the latest AI trends, resources, and pressing questions with our comprehensive resource center.
August 9, 2024
4
min read
From data to conversation: AI’s impact on ecommerce in 2024
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August 9, 2024
7
min read
How to grow your ecommerce margins with AI Agent
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May 23, 2024
10
min read
Zowie’s AI Dictionary for Beginners: Need-to-Know Terms and Definitions
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March 7, 2024
5
min read
10 Customer Service Resources to Help With Everyday Issues
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April 28, 2023
10
min read
An Introduction to AI in Customer Service
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October 8, 2024
How to transform Customer Service into a marketing engine
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After this 5 class course, you’ll understand:
Commonly used phrases & acronyms in AI
How generative AI (like ChatGPT) works
The benefits and limitations of AI in CS
April 19, 2023
9
min read
Revolutionize Your Customer Service with AI: 9 Places to Start
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February 7, 2023
7
min read
5 AI Trends in Customer Service to Watch in 2023
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January 31, 2023
5
min read
5 Ways Automation Is Redefining Customer Service
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February 28, 2023
10
min read
How to Compare AI Customer Service Chatbots
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December 29, 2023
9
min read
How to Choose the Best Ecommerce Customer Service Software
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January 17, 2023
6
min read
Unlock Your Potential With Customer Service Automation
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February 28, 2023
7
min read
Top 7 Questions on ChatGPT and AI in Customer Service — Answered
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March 29, 2023
7
min read
7 Best Practices for Creating a Truly Conversational AI-Powered Chatbot
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April 25, 2023
10
min read
How ChatGPT Is Shaping the Future of Customer Service
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March 20, 2023
7
min read
Why AI Chatbots Aren’t Taking Over Customer Service Jobs
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April 7, 2023
5
min read
5 Ways to Use Predictive Analytics in Customer Service [From Businesses Who Successfully Did It]
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April 11, 2023
7
min read
How to Add an AI-Powered Chatbot to Your Website in Just 7 Steps [Plus Best Practices]
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May 23, 2024
10
min read
Zowie’s AI Dictionary for Beginners: Need-to-Know Terms and Definitions
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April 17, 2023
8
min read
5 Advantages of Automated Customer Service [Complete Guide]
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December 28, 2023
5
min read
50+ Vital Statistics on AI in Customer Service for 2024
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April 4, 2023
9
min read
5 Ways You Can Leverage AI to Boost Your Average Order Value (AOV)
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December 27, 2023
7
min read
Top 10 Trends in Customer Service Technology
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June 13, 2023
7
min read
All About the Customer Self-Service Model: Definition, Examples, and Benefits
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June 23, 2023
9
min read
What Are AI Chatbots & How Are They Used in Ecommerce?
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July 21, 2023
7
min read
Understanding Automation as a Service (AaaS): Definition, Benefits, and Use Cases
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July 24, 2023
9
min read
How to Buy a Chatbot: 5 Steps for Finding the Perfect Tool
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July 28, 2023
8
min read
What Is Customer Sentiment and Why Is It So Important?
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August 4, 2023
8
min read
A Comprehensive Guide to Enterprise Chatbots: Everything You Should Know
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August 10, 2023
5
min read
How to Create a Chatbot Persona That Resonates With Customers [and Why It Matters]
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August 14, 2023
8
min read
Understanding Ticket Deflection + 11 Strategies That Work
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September 7, 2023
5
min read
Chatbot vs Conversational AI: What’s the Difference?
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September 13, 2023
7
min read
How to Build Your Chatbot Knowledge Base in 3 Simple Steps
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September 25, 2023
10
min read
How Does an NLP Chatbot Actually Work? Your Ultimate Guide
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October 16, 2023
3
min read
What Can Generative AI Do in Customer Service?
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November 22, 2023
5
min read
How to Build a Team of Super Agents with AI
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December 12, 2023
9
min read
Your Ultimate Guide to Customer Service Automation: Definitions, Examples, & Benefits
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December 13, 2023
8
min read
17 Ways to Improve the Customer Experience
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January 4, 2024
9
min read
How to Optimize Your Customer Service Knowledge Base: Benefits and Best Practices
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January 15, 2024
6
min read
What to Know to Confidently Pick the Best AI Chatbot for Customer Service
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January 19, 2024
6
min read
What Is a Virtual Agent and Why Adding One Is the Secret to Exceptional Customer Experiences
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January 29, 2024
5
min read
5 AI Trends to Watch for in Ecommerce in 2024
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February 20, 2024
3
min read
Enter a New Era of Customer Service with Zowie Inbox
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February 27, 2024
9
min read
15 Essential Tips: How to Increase Productivity in Customer Service
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March 7, 2024
5
min read
10 Customer Service Resources to Help With Everyday Issues
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September 25, 2024
How to choose the best AI Customer Service tool for 2025 challenges
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September 24, 2024
5 AI strategies to generate revenue in 2025
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February 16, 2023
ChatGPT, AI, and the Future of Customer Service
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