ChatGPT, AI and the Future of Customer Service

A conversation with Zowie’s CPTO & Co-Founder
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Customer support is entering a new era.

Led by advancements in AI, the way customers interact with businesses – and what we learn from these interactions – is changing. To stay ahead, companies need to understand how this technology works, the current limitations, and the ways to make the most of its opportunities. 

In this webinar, Zowie CPTO and Co-Founder Maciek Ciolek breaks down the technology that’s powering programs like ChatGPT and Bard; and explains how businesses can already use this technology to improve the customer experience. 

As part of this webinar, you’ll learn:

What LLMs are, and how they’re being used to power generative AI programs such as ChatGPT and Bard
How AI is changing the role of customer support agents
What the rise in AI solutions tells us about changing customer preferences
Ways to incorporate AI into your existing CS plan

Don’t fall behind. Discover how to harness advancements in AI for a clear competitive advantage

Meet the Speakers

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Chris Kuehn
Head of Marketing
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Maciek Ciołek
CPTO & Co–Founder at Zowie

About Zowie

Zowie delivers AI-powered automation to customer service processes, cutting wait times, increasing customer satisfaction and boosting efficiency. It’s a self-learning support tool that gets even better with time as it absorbs more data and refines responses to common customer inquiries. With a quick time to value, easy implementation and seamless integration, Zowie will transform the way your customer service works.

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