Zowie Named Best Customer Success Software by Tekpon

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October 23, 2023
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 min read
The Zowie Team

(Thursday, October 19) Zowie was recently named the Best Customer Success Software for Q4 2023 by Tekpon. 

The award highlights Zowie’s ability to unlock customer interactions and help businesses form meaningful relationships that foster customer loyalty and deliver overall growth.  

Zowie is dedicated to delivering an all-in-one customer service solution for brands that want to maximize efficiency and generate a new source of revenue. Powered by Zowie X1™ – the market’s most powerful customer support automation software – Zowie offers a comprehensive suite of products that leverages the latest advancements in generative AI for a best-in-class customer experience.  

Key features in Zowie’s technology 

Zowie is the only customer support solution built for ecommerce. Futureproof your support with a solution built for the 21st century. 

  • The world’s best intent recognition: Zowie understands 98% of customer questions – empowering unmatched automation capabilities. 
  • Deep ecommerce integrations: Zowie allows for seamless integrations into your existing tech stack – now, you can start automating on day one. 
  • Self-learning capabilities: Zowie uses the latest in generative AI to analyze customer conversations and offer personalized automation recommendations to continuously improve the customer experience. 
  • No manual training required: Zowie’s turnkey capabilities and prebuilt use cases allow you to get up and running in under an hour. 
  • AI chat that sells: 22% of questions are product-related — Zowie makes it easy to connect consumers with product experts and drive conversions. 

Here at Zowie, we are honored to be named Tekpon’s best customer success software and are dedicated to maximizing agent efficiency and continuously improving the customer experience. 

See why Zowie is loved by Tekpon, along with hundreds of the world’s most innovative ecommerce brands. Book a demo with a Zowie rep today.   

About Tekpon: Tekpon is an online software marketplace connecting businesses with the tools and solutions they need to succeed in the digital age. As part of this commitment, they promise transparent reviews on SaaS products.