Unlock the revenue potential of customer service
Find out why customer service is ecommerce’s next revenue stream – and what to do to benefit from the opportunities it offers.
Customer service generates revenue – and that’s a fact
You might be doing all the right things to increase revenue and traffic to your ecommerce store. But if you still think about customer service as just a cost that you need to cut, you’re potentially missing out on substantial revenue that it can bring in.
Like up to 50% higher average order value for shoppers who talk to customer service.
We’re here to show you how to make the most of the underused revenue-generating channel that is customer service.
Download our guide, and learn all about:
Why customer experience is so important for shoppers
From making customers willing to pay more to helping you stand out from your competitors, an excellent customer experience is a long-term revenue generator. And customer service is a huge part of that.
In the ebook, we talk about:
- The numbers behind the impact of the customer experience on sales
- How that compares to customer service cost
How to generate revenue with customer conversations
In all your revenue-generating tactics, you might be missing some of the easiest-accessible ones. We’ll show you what to do to better understand what your customers want when they’re on your website and:
- Prevent more orders from being abandoned
- Offer more relevant product recommendations
- Upsell and cross-sell proactively and effectively
How AI helps unlock more revenue from customer service
In the ebook, we’re laying out the ways you can use AI to maximize the revenue-generating potential of customer service for your business and:
- Offer round-the-clock, worldwide, multilingual customer service at scale
- Engage every visitor browsing your online store
- Sell more effectively without extensive product training
And how to do all that and more while keeping your customer satisfaction scores as high as ever.
Learn how to generate revenue with customer service
Download the ebook and learn all about the tools to use and processes to tweak in your customer experience strategy that can make a massive difference in your profits.
