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Building an Ecommerce Brand From the Ground Up

An interview with the founder of Burju Shoes

December 16, 2022
Building an Ecommerce Brand From the Ground Up, and Interview with Burju Perez, owner and founder of Burju Shoes

What can automation do for your customer support team?

For the fashion and dance footwear leader Burju Shoes, it’s allowed them to build deeper customer relationships.

In this webinar, Burju Perez, the Owner and Founder of Burju Shoes, shares her founder’s journey from side-hustle beginnings to having her shoes worn by artists such as Jennifer Lopez and Cardi B.

Maintaining a high level of customer service has been one of the driving factors in this growth, and as part of this webinar, Perez covers:

How she uses automation to strengthen personal connections
Tips for using automation to enhance your brand voice
The role customer service can play in catering to your clients
How to turn your social media followers into customers

Hear how Burju Shoes has remained lean while continuing to grow in the hyper-competitive retail landscape.

Meet your hosts

  • Chris Kuehn
    Chris Kuehn
  • Burju Perez
    Burju Perez

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