Building an Ecommerce Brand From the Ground Up

An interview with the founder of Burju Shoes
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Building an Ecommerce Brand From the Ground Up, and Interview with Burju Perez, owner and founder of Burju Shoes


What can automation do for your customer support team?

For the fashion and dance footwear leader Burju Shoes, it’s allowed them to build deeper customer relationships.

In this webinar, Burju Perez, the Owner and Founder of Burju Shoes, shares her founder’s journey from side-hustle beginnings to having her shoes worn by artists such as Jennifer Lopez and Cardi B.  

Maintaining a high level of customer service has been one of the driving factors in this growth, and as part of this webinar, Perez covers:

How she uses automation to strengthen personal connections 
Tips for using automation to enhance your brand voice
The role customer service can play in catering to your clients
How to turn your social media followers into customers

Hear how Burju Shoes has remained lean while continuing to grow in the hyper-competitive retail landscape.

Meet the Speakers

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Chris Kuehn
Head of Marketing
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Burju Perez
Owner and Founder at Burju Shoes

About Zowie

Zowie delivers AI-powered automation to customer service processes, cutting wait times, increasing customer satisfaction and boosting efficiency. It’s a self-learning support tool that gets even better with time as it absorbs more data and refines responses to common customer inquiries. With a quick time to value, easy implementation and seamless integration, Zowie will transform the way your customer service works.

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