Generative AI is at the frontier of transforming customer service, unlocking capabilities many businesses have yet to tap into. However, in an era where customers demand 24/7 availability, global accessibility, and highly personalized interactions, there remains a glaring mismatch.
Brands aren't fully leveraging this groundbreaking tech, leading to a disconnect between customer expectations and the current state of customer service.
ON-DEMAND WEBINAR
What the AI industry doesn’t want you to know about CX automation and GenAI
You’ll learn:
Czego się dowiesz?
When to use GenAI — and when not to
What are the limitations and challenges of GenAI
How using certain models can risk the quality of your CX
How to exercise greater control while keeping high level of personalization
Meet your hosts:
Poznaj prelegentów
Maciek Ciołek
COO
Zowie
Jeremi Jak
Head of Product
Zowie
Meet your hosts:
Poznaj prelegentów
Maciek Ciołek
COO
,
Zowie
Jeremi Jak
Head of Product
,
Zowie
Driving the vision behind Zowie’s Customer AI Agent Platform
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Past Event
03 November 2025
How to beat politics, fear, and status games when implementing AI
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Past Event
20 August 2025
Inside Zowie’s AI Architecture: How to build AI agents that don’t break
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