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Unlock the power of conversation
Save money, make money, and wow shoppers with the generative AI customer service suite built for ecommerce.
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Trusted by innovative ecommerce brands
Cut costs by automating responses across all your channels and building an ultra-productive team.
more productive agents
of customers hit their response goals
Resolve 70%+ tickets automatically
Focus on what matters. Zowie works across all channels, from chat and email to text and social, delivering support in 175 languages.
Get more done every day
Fewer clicks, faster AI tools, and streamlined tasks allow you to solve 1.5x more tickets daily. Give agents a solution they'll actually enjoy using.
Enjoy everything in one place
Stop switching systems to find the information you need. Zowie puts everything in one convenient location.
Unleash your customer support team's full potential. Zowie unlocks revenue once hidden in customer conversations.
increase in average order value
growth in conversion rates
drop in cart abandonment rate
Offer product advice
Turn visitors into customers by proactively helping them make the right decision.
Find and address what's preventing purchases. Identify hesitant customers and lower cart abandonment by instantly sorting out their top concerns.
Build long-lasting relationships
Don't stop the conversation after
. Delight your customers with every interaction to improve lifetime value and keep them coming back.
Wow your customers
Offer shoppers unforgettable experiences — whether it's from an agent or AI.
average agent CSAT score
drop in resolution times
increase in customer satisfaction
Be there when shoppers need you
Clear up issues with immediate, accurate answers. Customers get what they need right away.
Handle incidents like a pro
Mistakes happen, but they don't have to turn into major issues. Empower your team to handle returns, shipping delays, and damaged orders with a single click.
Personalize every interaction
Zowie provides a 360-degree customer view, letting you offer personalized support no matter the situation.
Wow your customers
Everything you need for elevated customer service
Resolve 70% of customer questions with the chatbot built for ecommerce
Reply to email tickets in seconds. Say goodbye to your backlog — forever.
Deliver highly personalized experiences while solving 1.5x more tickets every day.
Reduce cart abandonment and turn every interaction into a sales opportunity.
DISCOVER proactive chats
Offer real-time product advice with an AI-powered sales assistant.
Gain valuable customer insights to unlock opportunities for organizational growth.
DISCOVER BUSINESS INTELLIGENCE
We developed a specialized large language model (LLM) to meet the unique needs of ecommerce brands.
Designed for ecommerce
Tailored to your brand
Secure and private
DISCOVER ZOWIE X2
Integrates with your existing
customer service stack
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Discover why leading brands love Zowie
4.7 out of 5
“We uncovered $3 million in new revenue thanks to our support team’s conversations.
Zowie is a no-brainer.”
– Breanna Moreno, VP of CX at
Ready to unlock the power of conversation?
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