Powered by the new X2 Gen AI engine

Instantly lower support costs and ulock revenue

Confidently resolve 70% of customer questions with the smart chatbot built for ecommerce

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The #1 Chatbot for Ecommerce

Built for
ecommerce

Trained on real conversations, X2 delivers exceptional experiences customers demand.

Talks like
a real person

Ditch the script and create personalized answers that are on-point and on-brand.

Embodies
your brand

Bring your brand to life with a chatbot that perfectly captures your unique style and voice.

Speaks 175
languages

Provide support around the globe with the power to instantly translate Zowie into 175 languages.

Works across all channels

Offer seamless communication with the ability to start and switch channels mid-chat.

Enables
immediate results

Create a personalized chatbot in hours using your FAQs, macros, and past interactions.

Helps with
any request

Precisely automate any task with Zowie's ability to connect with your entire tech stack.

Crafts tailored responses

Exceed expectations with unmatched intent recognition for ultra-personalized support.

Built for ecommerce

We developed a specialized large language model (LLM) to meet the unique needs of ecommerce brands.

Our solution, with unparalleled accuracy and customization, lowers support costs and uncovers new revenue hidden in customer support interactions.

DISCOVER ZOWIE X2

Trusted by innovative ecommerce brands

Designed to guide shoppers every step of the way

Offer product knowledge

Answer product-related questions to convert visitors into prospects.

PRE–PURCHASE

Clear issues at checkout

Prevent cart abandonment by providing help where needed.

checkout

Keep your customers up-to-date

Increase lifetime value with transparent, proactive communication

post-purchase

Offer instant help for stress-free shopping

Zowie uses real-time customer data to help shoppers browse and pick the perfect items.

PRE–PURCHASE

Drive sales with real-time checkout assistance

Stop cart abandonment. Answer last-minute questions and offer tailored product advice to drive conversions.

CHECKOUT

Exceed expectations with personalized outreach

Proactively reach out with timely updates and handle any issue with speed and empathy.

post-purchase

Your AI-fueled super agent

Works on top of your customer service tool

Knows everything about your shoppers

Capture conversations from all channels

Ready to maximize your ROI?

Start with the Zowie Chatbot and expand to our all-in-one solution.

Bring the power of the chatbot to your email

Offer best-in-class, chat-first support

Personalized shopping experiences at scale

Leading ecommerce brands love Zowie

4.7 out of 5

“Without Zowie, we would have to double the size of customer support team to deliver the same level of service. Zowie has been a critical part of our continued growth.”

– Markus Giesswein, CEO at

Experience the difference