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Powered by the new X2 Gen AI engine

Instantly lower support costs and unlock revenue

Confidently resolve 70% of customer questions with the smart chatbot built for ecommerce

The #1 Chatbot for Ecommerce

Built for
ecommerce
Trained on real conversations, X2 delivers  exceptional experiences customers demand.
Talks like
a real person
Ditch the script and create personalized answers that are on-point and on-brand.
Embodies
your brand
Bring your brand to life with a chatbot that perfectly captures your unique style and voice.
Speaks 175
languages
Provide support around the globe with the power to instantly translate Zowie into 175 languages.
Works across all channels
Offer seamless communication with the ability to start and switch channels mid-chat.
Enables
immediate results
Create a personalized chatbot in hours using your FAQs, macros, and past interactions.
Helps with
any request
Precisely automate any task with Zowie's ability to connect with your entire tech stack.
Crafts tailored responses
Exceed expectations
with unmatched intent recognition for ultra-personalized support.
Built for ecommerce
We developed a specialized large language model (LLM) to meet the unique needs of ecommerce brands.
Our solution, with unparalleled accuracy and customization, lowers support costs and uncovers new revenue hidden in customer support interactions.

Trusted by innovative ecommerce brands

Giesswein logoMedia Markt logo Giesswein logoMedia Markt logo

Designed to guide shoppers every step of the way

Offer product knowledge

Answer product-related questions to convert visitors into prospects.
PRE–PURCHASE

Clear issues at checkout

Prevent cart abandonment by providing help where needed.
checkout

Keep your customers up-to-date

Increase lifetime value with transparent, proactive communication
post-purchase

Offer instant help for stress-free shopping

Zowie uses real-time customer data to help shoppers browse and pick the perfect items.
PRE–PURCHASE

Drive sales with real-time checkout assistance

Stop cart abandonment. Answer last-minute questions and offer tailored product advice to drive conversions.
CHECKOUT

Exceed expectations with personalized outreach

Proactively reach out with timely updates and handle any issue with speed and empathy.
post-purchase

Your AI-fueled super agent

Works on top of your customer service tool
Knows everything about your shoppers
Capture conversations from all channels

Leading ecommerce brands love Zowie

Zowie was awarded the "Users Love Us" G2 badge
4.7 out of 5
“Without Zowie, we would have to double the size of customer support team to deliver the same level of service. Zowie has been a critical part of our continued growth.”
Markus Giesswein, CEO at
Giesswein logo

Experience the difference