Agent
Deliver instant, accurate, and on-brand experience to your customers, anytime, anywhere.
Leading brands transform their customer experience with Zowie
Welcome to the era
of true
Experience customer service automation that feels anything but automated.
Deliver real-time support
Provide instant assistance to your customers without straining your budget.
40%+
Lower response and
resolution times
resolution times
Solve complex problems in no time
Trust AI to handle even your most complex inquiries seamlessly.
UP TO
95%
TICKETS RESOLVED
BY AI
BY AI
Scale your brand voice
Engage with customers like your best agent would—across all channels and in any language.
30%
increase in customer
satisfaction
satisfaction
Not just answers
Complete Resolutions
Welcome to the future of AI. With our advanced technologies—Zowie X2, Decision Engine, and Reasoning Engine—you’ll automate not only simple questions but also complex workflows, from start to finish.
Leverage any LLM
Ensure your customers receive intelligent, natural responses every time by leveraging best-in-class foundation models from OpenAI, Google, Anthropic, and Meta.
Safety and precision with
Zowie X2™
Maintain full control over your AI’s responses, guaranteeing consistency with your brand and peace of mind with Zowie X2 —our proprietary layer that fine-tunes AI behavior and controls non-deterministic outputs.
Shape your AI with Feedback & Training
Transform your AI Agent into the digital twin of your best-performing human agent by providing feedback and guidance through our Feedback & Training module.
Guarantee accuracy with Decision Engine
Trust that every automated process is executed correctly, enhancing efficiency without sacrificing reliability. Zowie Decision Engine ensures 100% accuracy in every action your AI Agent takes.
Understand & resolve with Reasoning Engine
Deliver personalized support by tapping into your company’s data. Zowie Reasoning Engine understands your context and ensures the AI provides precise resolutions.
Want to see it in action?
Book a demo
The AI twin of your best agent
Knowledge integration
Give your AI Agent a lifetime of knowledge and customer context to handle any question in seconds.
On-brand experience
Zowie AI Agent learns your tone of voice and brand language to offer an always on-brand experience.
Multilingual support
Communicate effortlessly with customers around the globe in their native language.
Seamless integration
No matter what customer service platform you use, you can transform your customer service with Zowie today.
Omnichannel
Engage with your customers wherever they are—chat, email, phone, social media, and more.
Proactive engagement
Reach out to customers when they need you most to increase conversions and reduce cart abandonment.
Maintain full control over your AI
Transparent decision making
Gain insights into your AI Agent’s decision-making process behind every conversation.
Customer insights at scale
Analyze customer conversations at scale to continually improve your products and processes.
Measure impact in real time
See how your AI Agent positively affects your business metrics.
Great skills come with great privacy
We keep your data safe with enterprise-level protection, encryption, and monitoring. Your customer data remains anonymized, is not shared, and is used solely to improve your AI experience. Zowie is GDPR, CCPA, and SOC 2 compliant, ensuring your information is secure.
We didn’t just cut costs — we freed up our team to take on higher-value work across the business. That’s the real value of smart automation — it unlocks your people’s potential.
Mike Wu
Senior Director, Ecommerce and CX
Read Monos' story
Zowie isn’t like other solutions — they’re special. And working with them to improve our support is the best decision we could’ve made.
Anna Janik
International Customer Care Director
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Read InPost’s story
Zowie’s our miracle tool. It’s revolutionized how our agents work, making it easier to assist more customers in less time — even as our ticket volume continues to climb.
Małgorzata Miąsik
Operations Center Director
Read AirHelp’s story
