At the core of Zowie’s platform is its intelligent AI Agent—a generative AI-powered conversational interface that automates 90% of complex support tasks across chat, email, and voice without hallucinating. Zowie helps consumers navigate decision, buying, and post-purchase phases with consistent experiences, expert guidance, and measurable improvements in efficiency, order value, and customer satisfaction for brands.
Blaine brings a wealth of experience to Zowie, having previously led partnerships and sales at commercetools and SAP. His proven track record in driving digital transformation and building impactful partnerships will be instrumental in expanding Zowie’s ecosystem and delivering a truly unified customer journey.
“We are thrilled to welcome Blaine to the team,” said Maja Schaefer, CEO of Zowie. “His extensive experience with industry leaders like commercetools and SAP perfectly aligns with our vision. We firmly believe that the AI revolution cannot succeed without strong, strategic partnerships. Blaine’s leadership will be key in connecting this innovative solution with partners who share our commitment to breaking down silos across the customer journey.”
Blaine Trainor commented, “Joining Zowie at such a transformative time is incredibly exciting. The challenges posed by a fragmented customer journey are well-known, and Zowie’s AI Agent offers a groundbreaking, unified approach. I look forward to leveraging my experience to forge strategic partnerships that drive seamless, integrated experiences and create long-term value for our customers.”
Supercharge your business with Zowie — transformative AI. Powered by our revolutionary AI engine, Zowie goes beyond handling inquiries. It understands your customer, automates business processes and creates exceptional customer experiences. Welcome to the future of customer support.