Is your customer service meeting industry standards?
Top companies are already raising the bar for customer satisfaction, response time, and revenue generation. If you're not measuring up, you could be missing out on huge opportunities to improve your support and boost business outcomes.
Revenue generated
High-performing support teams turn every conversation into a sales opportunity, driving more revenue through intelligent, proactive support.
$3M
in support-driven revenue
22%
increase in average order value
79%
of chats automated
22%
drop in cancelled subscriptions
Support Costs
Efficient teams automate routine tasks and cut costs while maintaining high-quality support.
100%
ROI on chat resolutions
38%
reduction in support costs
84%
automation rate
17
fewer seasonal agents
Response Times
Fast response times are now a standard, not an exception. Leading companies achieve high automation rates and rapid response times to improve customer satisfaction.
50%
eduction in first response times
48%
automated resolutions
30%
reduction in phone calls
53%
of chats resolved automatically
Customer Satisfaction
Exceptional customer experiences are critical for retention and loyalty. Leading brands achieve high CSAT scores by delivering proactive, consistent support.
98%
CSAT score
13%
drop in resolution times
40%
deflection rate
84%
automated tickets
Team Performance
High-growth companies scale their support without adding headcount, using AI Agent and automation to handle surges in demand.
4.6
CSAT score
20%
increase in support driven revenue
0
new seasonal hires
57%
reduction in wait times
Discover the secrets of AI customer service
Curious about what sets top brands apart? Book a demo to see how they’re elevating customer service performance and learn how you can do the same.
