On-demand Webinar
Building a CS Team That Balances Tech and the Human Touch
Don’t pit agents and technology against one another.
Don’t pit agents and technology against one another.
Instead, tech should be used to amplify the human experience. In this webinar, Jessica-Rose Garcia, Customer Experience and Support Manager at OneSkin explores how businesses can find this perfect balance.
As part of this talk, she covers:
How to use technology to maximize efficiency without replacing the human component
Key considerations when evaluating new technology opportunities
Tips for creating a strong foundation within your customer support department
Discover how leading online brand OneSkin leverages technology to strengthen customer loyalty; and how you can use these principles to elevate your experience.
Poznaj prowadzących
Meet the speakers
Chris Kuehn
Head of Marketing
Jessica-Rose Garcia
Customer Experience and Support Manager at OneSkin
Watch webinar on demand!
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