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The AI-powered customer service software you need

Zowie is the only customer service suite built for brands who want to maximize efficiency and unlock the revenue–generating potential of customer service.

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Customer Service

The customer service automation platform built for ecommerce brands who want to turn support into sales

"We would have had to double the size of our customer support team without Zowie." - Markus Giesswein, CEO of Giesswein
“We would have had
to double the size of our customer support team without Zowie.”
MARKUS GIESSWEIN
Giesswein
“We would have had to double the size of our customer support team without Zowie.”
MARKUS GIESSWEIN
Giesswein
Markus Giesswein, CEO of Giesswein
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Without intuitive automation shoppers often experience horrible CX and long responses times, while businesses suffer from low CSAT scores, lost opportunities, and rising support costsWith intuitive automation from Zowie you'll be able to offer instant resolutions, return time to agents to handle more complex problems, improve your CSAT scores, and generate revenue opportunities What customer support looks like without intuitive automation from Zowie Zowie's intuitive automation helps you cut your ticket backlog, increase revenue opportunities, and improve CSAT scores

Everything your team needs to automate work and turn support into sales

Zowie Automate

Achieve unmatched efficiency with AI-powered automation that handles your team's most repetitive work.

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Zowie Inbox

Delight customers by equipping agents with everything they need to deliver timely, personalized care that scales.

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Zowie Grow

Convert more customers
& increase AOV through AI
chat that turns every customer interaction into a chance to sell.

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Our customers say it best

Learn how Zowie puts these brands in control of their growth
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giesswein logo

Giesswein scales from $15 to $70 million in revenue with Zowie

“Without Zowie, we would have to double the size of our customer support team to deliver the same level of service. Zowie has been a critical part of our continued growth.”

Markus Giesswein

–MARKUS GIESSWEIN,
CEO at Giesswein

a close up of an orange and white quilt
a black and white photo of a Missouri Star logo

Missouri Star Quilt Co. maintain it brand voice with AI

“Thanks to Zowie, we've enjoyed substantial growth in our average order value, and they're still working with us to continue this growth.”

a woman, Wendi Mills, with long blonde hair is smiling

–WENDI MILLS,
Senior Customer Service Manager
at Missouri Star Quilt Co.

a woman wearing a green vest and black pants
Tropical Logo

Tropicfeel stays lean while growing rapidly

“Our agents are now free to work on more complex tasks where customers really need their help. We know Zowie has our back and will be a huge asset to have as our startup takes off.”

a woman, Dalma Szucs, with long hair and sunglasses smiling

–DALMA SZUCS,
Customer Success Manager
at Tropicfeel

a close up of a person wearing high heels
Burju Shoes logo

Burju shoes unlocks proactive support and sales

“We wanted to bring on Zowie to increase conversions on our website and reduce the workload on our representatives. Zowie frees them up to do other work on the customers’ behalf.”

a woman with glasses, Doreen Banaszek, sitting at a table

–DOREEN BANASZAK,
Director of Operations at Burju

See how Zowie’s automation can convert support into sales

Check all of the case studies and join the hundreds of companies transforming their customer service with Zowie.
READ ALL CASE STUDIES
a person standing next to a tennis ball
giesswein logo

Giesswein scales from $15 to $70 million in revenue with Zowie

“Without Zowie, we would have to double the size of our customer support team to deliver the same level of service. Zowie has been a critical part of our continued growth”

Markus Giesswein

–MARKUS GIESSWEIN,
CEO at Giesswein

Learn more
a close up of an orange and white quilt
a black and white photo of a Missouri Star logo

Missouri Star Quilt Co. maintain it brand voice with AI

“I wasn’t a fan of AI. It felt impersonal, but the first thing Zowie demonstrated was how chat automation could actually foster deeper connections with our loyal customers.”

a woman, Wendi Mills, with long blonde hair is smiling

–WENDI MILLS,
Senior Customer Service Manager
at Missouri Star Quilt Co.

Learn more
a woman wearing a green vest and black pants
Tropical Logo

Tropicfeel stays lean while growing rapidly

“Our agents are now free to work on more complex tasks where customers really need their help. We know Zowie has our back and will be a huge asset to have as our startup takes off.”

a woman, Dalma Szucs, with long hair and sunglasses smiling

–DALMA SZUCS,
Customer Success Manager
at Tropicfeel

Learn more
a close up of a person wearing high heels
Burju Shoes logo

Burju shoes unlocks proactive support and sales

“We wanted to bring on Zowie to increase conversions on our website and reduce
the workload on our representatives.
Zowie frees them up to do other work on the customers’ behalf.”

a woman with glasses, Doreen Banaszek, sitting at a table

–DOREEN BANASZAK,
Director of Operations at Burju

Learn more

See how Zowie’s automation can convert support into sales

Check all of the case studies and join the hundreds of companies transforming their customer service with Zowie.
READ ALL CASE STUDIES

See how Zowie’s automation can convert support into sales

Check all of the case studies and join the hundreds of companies transforming their customer service with Zowie.
READ ALL CASE STUDIES

4.7 out of 5

Our customers love us! Check out our reviews
on G2 and see what leading ecommerce
brands have to say about Zowie.

Zowie was awarded the "Users Love Us" G2 badge
Zowie was awarded the Winter 2023 "High Performer" G2 badge
the badge for best support winter 2023
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