Say goodbye to your email ticket backlog

Trade long email response times for instant support with
Zowie’s AI-powered automated solution.

Schedule a call
How does it work?

Step I: Prompt Recognition

Our Zowie X1™ AI recognizes email intent and customer questions.

Customers receive an automated response to proactively self-solve their case.

The solution is optional—customers can still wait for a human response.

Prompt Recognition
Rapid Resolution

Step II: Rapid Resolution

Cases are resolved immediately through a branded chat experience.

Customers enter simple data, and our chatbot takes swift action.

The chatbot handles common customer issues with zero human interaction.

Step III: Hassle-free Confirmation

When customers indicate we’ve handled their case, an email ticket is automatically closed.

Incoming emails get successfully deflected through our chatbot experience.

Customers know the chatbot is available and effective for future cases.

Hassle-free Confirmation

What could you do with
no email ticket backlog?

Fully Automated Experience

Resolve email support tickets with ZERO agent interaction. See real automation.

Fully Automated Experience30%

of order-related tickets automated

Drastically Reduced Resolution Times

Swap asynchronous email communication for nearly instant resolution.

Drastically Reduced Resolution Times6h

decrease in ticket resolution time

Unrivaled Time to Value

Zowie’s AI is built for ecommerce, ensuring value in weeks, not years.

Unrivaled Time to Value2 week

implementation period to launch

Zowie is an AI-powered customer service automation platform that helps ecommerce brands delight their customers and turn support into sales.

Zowie is an AI-powered customer service automation platform that helps ecommerce brands delight their customers and turn support into sales.

See Zowie in action

“ With Zowie’s Email Ticket Automation, we quickly saw 30% of our order-related email tickets fully automated. Our resolution times are down, customers are happier, and our agents are able to focus on more urgent, complex tasks. ”

WENDI MILLS – WENDI MILLS, Senior Manager of Customer Service at Missouri Star Quilt Company

Get rid of your email ticket backlog today

Schedule a call
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