Say goodbye to your email ticket backlog
Trade long email response times for instant support with
Zowie’s AI-powered automated solution.
Step I: Prompt Recognition
Our Zowie X1™ AI recognizes email intent and customer questions.
Customers receive an automated response to proactively self-solve their case.
The solution is optional—customers can still wait for a human response.
Step II: Rapid Resolution
Cases are resolved immediately through a branded chat experience.
Customers enter simple data, and our chatbot takes swift action.
The chatbot handles common customer issues with zero human interaction.
Step III: Hassle-free Confirmation
When customers indicate we’ve handled their case, an email ticket is automatically closed.
Incoming emails get successfully deflected through our chatbot experience.
Customers know the chatbot is available and effective for future cases.
What could you do with
no email ticket backlog?
Fully Automated Experience
Resolve email support tickets with ZERO agent interaction. See real automation.30%
of order-related tickets automated
Drastically Reduced Resolution Times
Swap asynchronous email communication for nearly instant resolution.6h
decrease in ticket resolution time
Unrivaled Time to Value
Zowie’s AI is built for ecommerce, ensuring value in weeks, not years.2 week
implementation period to launch
Zowie is an AI-powered customer service automation platform that helps ecommerce brands delight their customers and turn support into sales.See Zowie in action
“ With Zowie’s Email Ticket Automation, we quickly saw 30% of our order-related email tickets fully automated. Our resolution times are down, customers are happier, and our agents are able to focus on more urgent, complex tasks. ”
– WENDI MILLS, Senior Manager of Customer Service at Missouri Star Quilt Company
Get rid of your email ticket backlog todaySchedule a call