ZOWIE DIAGNOSTICS

How’s your customer service doing?

Repetitive questions. Long waiting times. Endless backlogs.
Submit your email address & diagnose your customer service—for free.
Repetitive questions. Long waiting times. Endless backlogs. Submit your email address & diagnose your customer service—for free.
An example of a daily ticket volume from the Zowie dashboard

Ticket volume

When are your clients waiting for much-needed help?
An example of resolution times from the Zowie dashboard

Resolution time

How can you make your customer support more effective?
An example of ticket backlog from the Zowie dashboard

Ticket backlog

How can you help your agents do their best?

9 out of 10

five stars

managers say Zowie Diagnostics has positively impacted their customer service decisions

Zowie was awarded the "Users Love Us" G2 badge
Zowie was awarded the Fall 2022 "High Performer" G2 badge
Zowie was awarded the "Best Support" fall 2022 G2 badge
Zowie was awarded the "Momentum Leader" fall 2022 G2 badge

Our customers say it best

Learn how Zowie puts these brands in control of their growth
a person standing next to a tennis ball
giesswein logo

Giesswein scales from $15 to $70 million in revenue with Zowie

“Without Zowie, we would have to double the size of our customer support team to deliver the same level of service. Zowie has been a critical part of our continued growth.”

Markus Giesswein

–MARKUS GIESSWEIN,
CEO at Giesswein

a close up of an orange and white quilt
a black and white photo of a Missouri Star logo

Missouri Star Quilt Co. maintain it brand voice with AI

“I wasn’t a fan of AI. It felt impersonal, but the first thing Zowie demonstrated was how chat automation could actually foster deeper connections with our loyal customers.”

a woman, Wendi Mills, with long blonde hair is smiling

–WENDI MILLS,
Senior Customer Service Manager
at Missouri Star Quilt Co.

a woman wearing a green vest and black pants
Tropical Logo

Tropicfeel stays lean while growing rapidly

“Our agents are now free to work on more complex tasks where customers really need their help. We know Zowie has our back and will be a huge asset to have as our startup takes off.”

a woman, Dalma Szucs, with long hair and sunglasses smiling

–DALMA SZUCS,
Customer Success Manager
at Tropicfeel

a close up of a person wearing high heels
Burju Shoes logo

Burju shoes unlocks proactive support and sales

“We wanted to bring on Zowie to increase conversions on our website and reduce the workload on our representatives. Zowie frees them up to do other work on the customers’ behalf.”

a woman with glasses, Doreen Banaszek, sitting at a table

–DOREEN BANASZAK,
Director of Operations at Burju

See how Zowie’s automation can convert support into sales

Check all of the case studies and join the hundreds of companies transforming their customer service with Zowie.
READ ALL CASE STUDIES
a person standing next to a tennis ball
giesswein logo

Giesswein scales from $15 to $70 million in revenue with Zowie

“Without Zowie, we would have to double the size of our customer support team to deliver the same level of service. Zowie has been a critical part of our continued growth”

Markus Giesswein

–MARKUS GIESSWEIN,
CEO at Giesswein

Learn more
a close up of an orange and white quilt
a black and white photo of a Missouri Star logo

Missouri Star Quilt Co. maintain it brand voice with AI

“I wasn’t a fan of AI. It felt impersonal, but the first thing Zowie demonstrated was how chat automation could actually foster deeper connections with our loyal customers.”

a woman, Wendi Mills, with long blonde hair is smiling

–WENDI MILLS,
Senior Customer Service Manager
at Missouri Star Quilt Co.

Learn more
a woman wearing a green vest and black pants
Tropical Logo

Tropicfeel stays lean while growing rapidly

“Our agents are now free to work on more complex tasks where customers really need their help. We know Zowie has our back and will be a huge asset to have as our startup takes off.”

a woman, Dalma Szucs, with long hair and sunglasses smiling

–DALMA SZUCS,
Customer Success Manager
at Tropicfeel

Learn more
a close up of a person wearing high heels
Burju Shoes logo

Burju shoes unlocks proactive support and sales

“We wanted to bring on Zowie to increase conversions on our website and reduce
the workload on our representatives.
Zowie frees them up to do other work on the customers’ behalf.”

a woman with glasses, Doreen Banaszek, sitting at a table

–DOREEN BANASZAK,
Director of Operations at Burju

Learn more

See how Zowie’s automation can convert support into sales

Check all of the case studies and join the hundreds of companies transforming their customer service with Zowie.
READ ALL CASE STUDIES

See how Zowie’s automation can convert support into sales

Check all of the case studies and join the hundreds of companies transforming their customer service with Zowie.
READ ALL CASE STUDIES

Let’s diagnose

Submit your email address & diagnose your customer service—for free.
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