New Year, New
Customer Service
Join AI Agents Masterclass and commit to the resolution that truly sticks. Transform your customer service into a strategic advantage, making 2025 the year you surpass your goals and delight your customers.
Introducing
The AI Agents Masterclass flips the script. It’s a well-designed fitness program,
providing a step-by-step roadmap for the success.
Meet your (human) personal AI trainers
Behind every successful transformation is a team of dedicated coaches. Get full training from top CX leaders
on how to bring AI to your Customer Service in 2025.
BONUS
Every participant receives a free, one-hour consultation with one of our AI trainers—
a one-on-one session focused on your unique challenges and opportunities.
Sessions are limited, so sign up now to secure your spot!
We’ve all set goals that faded by February...
With the AI Agents Masterclass, you get the structure, community, and guidance to turn your vision into reality.
WITHOUT A PLAN
No clear direction
Lack of accountability
Overwhelming complexity
Uncertain outcomes
WITH
Structured roadmap & guidance
Expert support & community
Simple, proven frameworks
Trackable metrics, real progress
Achieve results that last
What you’ll learn
Organize your data to set goals and KPIs
Build a compelling AI business case
Understand how AI agents work
Prepare your knowledge and map out processes
Plan and execute your onboarding on time
Go live with confidence and grow your success
Your roadmap to AI Agents in customer service
PHASE 1
Lay the foundation
What are key CS/CX metrics
Business impact of achieving goals
AI, GenAI, LLM - what are the differences?
and 3 more...
PHASE 2
Prep your team and processes
Recognizing risks and finding mitigations
Making your knowledgebase AI-ready
Checking feasbility of selected scenario
and 2 more...
PHASE 3
Implement scalable AI workflows
What features you need
Integration with your systems
How to define expectations to sandbox setup?
and 2 more...
PHASE 4
Maintain & optimize
What metrics you should monitor?
How to go live with new skills?
What are the differences between channels?
and 2 more...
PHASE 5
Evolve & scale
How to go live with new channel?
Resaults vs your KPIs and goals?
What are the differences between channels?
and 2 more...
Register to get full agenda
Join AI Agents Masterclass
What is included?
Courses prepared by 15 experienced CX leaders
5 themes from “Getting started” to “Adoption” phase covered
30 video lessons prepared by the team
Unlimited access to all resources
Knowledge test and program certificate
Free 1-on-1 session with CX consultant*
*sessions are limited so sign up now to secure your spot
Sign up for the Masterclass
This year, turn a common resolution into a strategic breakthrough.
Join the Masterclass and start delivering the customer service your team and customers deserve.