So much more than
your average chatbot
Deflect repetitive questions, provide timely care for your customers
and power chat assisted sales, all on the Zowie platform.
Trusted by hundreds of leading ecommerce brands
Everything you need to delight your customers
Zowie’s industry leading AI can be leveraged in any digital channel alongside any
existing tech stack within a matter of days. Give your agents breathing room from
repetitive questions and focus on delivering exceptional customer experiences.
Zowie Deflect
Knows what (not) to automate
We only automate what we know should be automated. Inquiries that need a personalized touch are rerouted to your agents.
Designed for companies that sell online
We recognize 99% of questions that online companies typically receive. Where’s my package? How do I change my email? How can I upgrade my subscription? We’ve got it all covered.
Analyzes historical data
Quickly analyze all your historical data. You’ll be able to forecast growth, diagnose persistent issues, and more.
Customized recommendations
Our system verifies millions of your interactions and sees patterns that human agents can’t. Then, it makes recommendations for improvement.
Rapid intelligence
Our system only gets smarter. Each successive recommendation will be better than the one before it.
Zowie Care
Inbox: no strings attached
At Zowie, we offer your agents our Inbox feature for free—forever.
Omnichannel at your fingertips
Plug all your channels - Whatsapp, Messenger, Zendesk, Instagram, and dozens of others - into Zowie with just a few clicks.
Delivered, read, answered
Stay up to date with the status of your messages, using delivery and read receipts.
Customer segmentation
Create customer segments based on shopping history, demographics, location, tiers, and much more.
Routes customers effectively
Identify buying intent and solve problems by directing your customers to agents they already know or who are best equipped to help.
Zowie Sell
Tailored experiences
Offer specific services- like priority assistance and automatic redirection to agents - based on customer segments.
Suggested products
Based on a deep understanding of your customer, our system will help your agents to suggest better products.
Context for your agents
Our panel will tell your agents more about the customers they’re interacting with. Where are they from? How many times have they purchased before?
Gamify your sales approach
Make it engaging for your agents and reward top performance.
Share earnings
Each time an agent helps your customers in making choices, they earn a small success fee.
Integrations that customize every interaction
Choose among many of our ready-to-use integrations or use our Smart
Integrator that let’s you connect with any system via API.
Check order status
and more available
Monitor order status
and more available
Review order status
and more available
Check order status
and more available
Check order status
and more available
Monitor order status
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Check subscription status
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Review subscription status
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Track delivery
and more available
Collect leads to Klaviyo
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Collect product reviews
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Automate chat conversations
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Automate chat conversations
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Automate chat
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Automate chat experiences
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Automate chat conversations
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Automate chat
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Automate chat experiences
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Automate chat experiences
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Automate chat experiences
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Automate chat conversations
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Trigger actions on Zapier
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Automate chat experiences
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Automate chat experiences
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Automate chat experiences
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Automate chat experiences
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