What is Personalized Customer Service?
May 19, 2022 1:55 pmBrands that want to offer exceptional customer service can’t settle for standardized support anymore. Today’s shoppers expect fully personalized interactions. Over 62% of people prefer […]
Tag Archive: customer service
How to Cut Customer Service Costs by 50%
July 27, 2020 8:51 pmNowadays, customer service has become the most crucial aspect in regard to having a successful business. Of course, the quality and the price of the […]
Customer Support Trends for the Next Decade
July 27, 2020 8:38 pmAs time goes by, there’s one thing that stays pretty much the same: the importance of customer support. In fact, research shows that by the end of 2020, […]
B2B Customer Service Done Right
July 27, 2020 8:38 pmCustomers in the B2B sector can be more demanding than others. To meet their expectations, you need to pay attention to the specifics of your […]
