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Agent Connect

The agents you've built. One platform underneath.

Connect in-house agents, third-party vendors, and human teams through REST API, A2A, or SDKs. Orchestrator, Supervisor, and Traces run across all of them.

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The argument

Your fleet is heterogeneous. The operational fabric shouldn't be.

Most enterprises running AI agents in production have more than one. In-house builds, third-party vendors, agents inherited from acquisitions, and now Zowie. Different stacks, different quality criteria, broken audit trails at every boundary.

Agent Connect is the operational layer underneath all of them. Orchestrator routes across the fleet. Supervisor scores every conversation against the same standards. Traces doesn't break at the boundary. The agents stay where they are. The fabric becomes one.

The Registry

This is what the operational fabric looks like

Zowie agents, in-house agents, third-party vendors, human teams. They all show up in the same registry, scored by the same Supervisor.

Connected agents5 active
last 7 days
Customer Support Agent
zowie · native4,218 convos
quality94
Sales Agent
zowie · native2,891 convos
quality93
Knowledge Base Agent
in-house · rest1,340 convos
quality91
Premium Insurance Sales
third-party · a2a987 convos
quality89
Premium Support Team
human · ops623 convos
quality96
supervisor live · monitoring all 5
traces · 0 observability gaps

Connection methods

REST API. A2A protocol. SDKs.

Three ways to connect. Your engineering team picks the one that fits.

POST /v1/agents/connect
"name": "billing-agent"
"type": "in-house"
"endpoint": "https://api.example.com/agent"
"capabilities": "account_lookup" "invoice_query"

REST API

Standard HTTP integration. Register an endpoint, define the agent's capabilities, and Orchestrator starts routing to it.

A2A agent register
agent_id "fraud-detection"
protocol "a2a/v1"
skills "risk_assessment" "transaction_review"

A2A protocol

The open inter-agent protocol. Shared context, structured handoffs, multi-turn delegation. Your agents stay portable.

import ZowieAgent from "@zowie/agent-sdk"
const agent = new ZowieAgent({
name: "shipping-tracker",
capabilities: ["track_order", "delivery_status"]
})

SDKs

Pre-built libraries for faster integration. Authentication, context passing, response formatting handled out of the box.

Orchestration

One conversation. Multiple specialists. One agent fabric.

A single customer conversation can move through more than one agent. The Zowie native customer support agent handles the main thread. When the conversation turns to a specialist topic, Orchestrator hands off - context preserved. When the specialist's work is done, control returns. The customer never knows the handoff happened.

live conversation · mortgage insurance
context preserved
Customer message

I'm thinking about adding insurance to my mortgage. Can someone tell me what I qualify for?

Agent route
01

Customer Support

Zowie native · identity confirmed

02

Insurance Sales

Third-party A2A · specialist quote

03

Customer Support

Zowie native · closes thread

Trace receipt

Every specialist hop stays auditable.

12:42:08
context packagedcustomer, mortgage, consent
12:42:10
handoff acceptedpremium-insurance-sales
12:43:31
control returnedquote ready · no repeat questions

supervisor scored · traces complete

1Customer thread from first message to close
2Specialists used without restarting context
0Repeated questions after the handoff

Distributed trace

The trace doesn't break at the boundary

A distributed trace records every routing decision, every dispatch, every response - in order, tied to one conversation. Inside Zowie or across a connected agent, the chain holds. When something went wrong, you don't open three logs. You open one trace.

trace://conv-381045.41s · 9 events · 2 agents
00:00.00
inputCustomer message

“I'm thinking about adding insurance to my mortgage.”

00:00.38
agentCustomer Support Agent · identity_confirm

Zowie native · account verified · mortgage context loaded

00:00.94
routeOrchestrator handoff →

Topic: insurance · routing to Premium Insurance Sales (third-party · A2A) · context preloaded

00:01.21
agentPremium Insurance Sales · product_eligibility_check

Third-party · A2A · eligible (tier: gold, products available)

00:01.86
agentPremium Insurance Sales · products_presented

Three policy options surfaced · customer reviewing

00:03.40
agentPremium Insurance Sales · customer_response

“Tell me more about the gold tier.” · clarification served

00:04.62
routeOrchestrator return ←

Specialist work complete · control returns to Customer Support Agent

00:04.78
agentCustomer Support Agent · confirm_next_step

Application initiated · timeline confirmed · conversation resolved

00:05.41
outputCustomer message

Application sent · review window: 2 business days

Compliance

The same compliance posture, across every agent

Every agent connected through Agent Connect runs under the same certifications as the rest of the platform. SOC 2, GDPR, DORA, EU AI Act. The audit trail captures every interaction, every routing decision, every cross-agent handoff.

AICPA SOC
GDPR
EU AIACT
DORA
HIPAA
Learn more about Compliance

Your agents don't all have to come from one vendor

Bring the agents you've already built. Bring the vendors you already trust. Bring your human teams. Zowie is the platform underneath all of them.