Building a Proactive Customer Service Organization

See the difference in implementing a proactive component into your customer support strategy.
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Is your customer support technology working for you? Or is it the other way around?

In this webinar, Coley Horner, Customer Engagement Manager at Stix Golf, shares how she’s using AI to improve the customer experience and harness the power of proactive customer support. As part of this conversation, she shares:

The #1 way she measures ROI for customer support initiatives
The trick to getting executive buy-in for a proactive support strategy
How they’re using proactive support to strengthen brand loyalty

As an ecommerce leader, Stix Golf is used to challenging the status quo. See what’s worked for them and how to incorporate it into your customer support strategy.

Meet the Speakers

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Chris Kuehn
Head of Marketing
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Coley Horner
Customer Engagement Manager at Stix Golf

About Zowie

Zowie delivers AI-powered automation to customer service processes, cutting wait times, increasing customer satisfaction and boosting efficiency. It’s a self-learning support tool that gets even better with time as it absorbs more data and refines responses to common customer inquiries. With a quick time to value, easy implementation and seamless integration, Zowie will transform the way your customer service works.

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