ZOWIE DIAGNOSTICS

How’s your customer service doing?

Repetitive questions. Long waiting times. Endless backlogs.
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Ticket volume

Ticket volume

When are your clients waiting for much-needed help?

Resolution time

Resolution time

How can you make your customer support more effective?

Ticket backlog

Ticket backlog

How can you help your agents do their best?

9 out of 10

managers say Zowie Diagnostics
has positively impacted their customer service decisions

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VentureBeat

“A comprehensive bird’s-eye view of your customer service operation”

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