"Thanks to Zowie, our conversion rate from support interactions to purchases grew by 8%."

“Hesitancy towards automation was natural, given the complexity of Booksy's operations. Zowie surprised us by seamlessly integrating and adapting to our unique processes.“

“Zowie’s our miracle tool. It’s revolutionized how our agents work, making it easier to assist more customers in less time — even as our ticket volume continues to climb.”

“We had to hire four new agents every two months just to stay afloat. We weren’t scaling. We were surviving.”

We didn’t just cut costs — we freed up our team to take on higher-value work across the business. That’s the real value of smart automation — it unlocks your people’s potential.

“At the end of the day, we’re looking for a solution that can give our users a consistent, positive experience wherever they are and whenever they contact us. With Zowie, we know we can get there.”

“We tried other solutions, but they had limited automation potential. Many tools couldn’t sync with our diverse markets or brands, meaning they couldn’t provide the omnichannel service we wanted. After testing Zowie, we knew we’d found the one. It’s rare to have a partner like Zowie that just gets it done.”