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The simplest way to slash costs and improve agent efficiency

ON-DEMAND WEBINAR

How InPost Cut Phone Calls by 25% Overnight

The simplest way to slash costs and improve agent efficiency

Need a better way to scale your customer support team? 

Brands have long viewed phone support as a cornerstone of customer service. But maintaining call centers that keep pace with growth can be costly and impractical. That’s why innovative companies are turning to AI-powered chat as an efficient, cost-effective alternative for delivering personalized, 24/7 support. 

And you can too.

Listen to how InPost Italia leveraged chat-first support to transform their operations and provide more effective service their customers love. 

Anna Janik and Dariusz Wójcik sit down with Zowie CEO and Co-Founder Maja Schaefer to share: 

  • What to know when integrating a chat-first solution 
  • Tips for scaling your customer support operations 
  • How chat enables a more personalized support experience

Efficient customer service is within reach.

Poznaj prowadzących

Meet the speakers

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Anna Janik
International Customer Care Director, InPost Italia
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Dariusz Wójcik
Tech Product Owner at InPost
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Maja Schaefer
CEO at Zowie
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