All updates
AI Agent Configuration
Updated Proactive Chats UI
April 15, 2026
We’ve redesigned the Proactive Chats view to align with the new platform’s look and feel. This update enhances overall UX/UI consistency while preserving all existing functionality.
- Fully redesigned interface aligned with the new platform design,
- Improved user experience and visual consistency,
- Schedule management now handled via the Availability page.
This update delivers a more modern and cohesive experience across the platform without impacting existing workflows.
Stop leaving your processes to probability
See how Flows and Decision Engine guarantee that every step of your process runs exactly as designed.