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Commerce

The AI agent your customers buy from again.

Conversational shopping, faster orders, smoother returns - in every language and on every channel.

MonosDaily HarvestTotal Wine & MoreGiessweinMonica Vinader

Operations

What AI agents handle for commerce brands

Shopping, orders, returns, outreach, and customer care - handled in the customer's language, on every channel.

Shopping

The customer asks for a recommendation, browses with help, finds the right product, and buys without leaving the conversation.

Recommendations come from your real catalog and your real merchandising strategy. The agent knows what's in stock, what fits together, and what's worth showing.

I'm heading to Japan for two weeks. Need a carry-on that won't fall apart.

Mia · shopper

Three that fit: Carry-On Pro · Taupe ($295), Plus · Stone ($325), Hybrid · Sand ($345). All hard-shell, under 7kg.

AI agent

The Pro in taupe. Add a packing cube set if it fits the budget.

Mia · shopper
Ordered

Added. Carry-On Pro in Taupe plus the 5-piece compression cube set. $338 total, free shipping to your saved address.

AI agent

Business case

AI agents that work for your numbers.

Sell more.

Every conversation is a chance to grow AOV. The agent handles recommendations, upsells, and the conversations that turn a question into a sale.

Win back every time.

The most valuable customer already bought. AI agents reach out at the right moment - replenishment reminders, cart recovery, win-back - in their language, on their channel.

Resolve every issue, fast.

Orders, returns, account questions - resolved by AI in your customer's language, on whatever channel they chose. Cost per conversation drops.

Monos
“With Zowie, we’re not just solving tickets faster - we’re building deeper relationships with our customers. The future is clear - customers won’t navigate websites. They’ll just ask, and the AI will handle the rest. With Zowie, we’re already making that future a reality.”
Mike Wu

Mike Wu

Senior Director, Ecommerce and CX, Monos

70%

Of enquiries automated.

75%

Lower support cost.

Read the full Monos story

Integrations

Connects to tools you already run on

Zowie plugs into your ecommerce stack - order management, helpdesk, loyalty, returns, and more. One integration layer, every channel covered.

ShopifyMagentoBigCommerceWooCommerceKlaviyoAttentivePostscriptRechargeSkioYotpo
Adobe CommerceDixaInveterateLoopLoyaltyLionOrdergrooveParcelLabShipStationOkendoOracle NetSuite

Ready to see it working for your store?

Watch our AI agent handle a real shopping conversation - from browse to checkout.

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