Commerce
The AI agent your customers buy from again.
Conversational shopping, faster orders, smoother returns - in every language and on every channel.
Operations
What AI agents handle for commerce brands
Shopping, orders, returns, outreach, and customer care - handled in the customer's language, on every channel.
Shopping
The customer asks for a recommendation, browses with help, finds the right product, and buys without leaving the conversation.
Recommendations come from your real catalog and your real merchandising strategy. The agent knows what's in stock, what fits together, and what's worth showing.
I'm heading to Japan for two weeks. Need a carry-on that won't fall apart.
Carry-on only and neutral - got it. Here are three that fit: Carry-On Pro · Taupe ($295), Plus · Stone ($325), Hybrid · Sand ($345). All hard-shell, all under 7kg.
The Pro in taupe. Add a packing cube set if it fits the budget.
Added. Carry-On Pro in Taupe plus the 5-piece compression cube set. $338 total, free shipping to your saved address.
Business case
AI agents that work for your numbers.
Sell more.
Every conversation is a chance to grow AOV. The agent handles recommendations, upsells, and the conversations that turn a question into a sale.
Bring them back.
The most valuable customer is the one who already bought. AI agents reach out at the right moment, in the right channel, in the right language - replenishment reminders, cart recovery, win-back messages.
Serve them well.
Orders, returns, account questions - resolved by AI in your customer's language, on whatever channel they chose. Cost per conversation drops.
Sales Engine
Why commerce teams trust the platform in production.
Your catalog, your rules, your brand voice. A separate engine runs your merchandising strategy. The language model handles the conversation.
Other platforms
Generic recommendation engines suggest products based on browsing history. When your catalog changes or your strategy shifts, the recommendations don't - and your AOV suffers.
Zowie
Your catalog, your merchandising rules, your brand voice. Sales Engine knows what's in stock, what fits together, and what's worth showing - because you defined it.
“With Zowie, we’re not just solving tickets faster - we’re building deeper relationships with our customers. The future is clear - customers won’t navigate websites. They’ll just ask, and the AI will handle the rest. With Zowie, we’re already making that future a reality.”
Mike Wu
Senior Director, Ecommerce and CX, Monos
Compliance
Built for commerce at scale.
SOC 2 certified, GDPR compliant. Every conversation is logged, every recommendation is traceable to the data that drove it, and your customer data stays yours.
Ready to see it working for your store?
Watch our AI agent handle a real shopping conversation - from browse to checkout.