Retail
The AI agent your customers buy from again.
In-store, customers get an expert. Online, they get
a search bar. Zowie closes that gap.
Proven in production
“Zowie brought forward a truly great customer service experience that has helped drive call deflection, improve CSAT, and created this always-on experience that a call center agent can’t always serve.”
Vikas Chawla
SVP Strategy & Product, Total Wine & More
Operations
What AI agents handle for retail brands
Product discovery, upsell, cross-sell, orders, returns, and loyalty outreach - handled in your customer's language, on every channel.
Looking for something waterproof for hiking - not sure if I need a jacket or a shell.
Two options: Trailshell Pro ($299) - fully seam-sealed, best for heavy rain - and Trailshell Light ($189) - packable, better for light drizzle. What kind of terrain?
Wet forest trails, could get heavy rain. I'll take the Pro in Slate.
Trailshell Pro in Slate, ordered. Free shipping - arrives Thursday. Tracking sent to your email.
Business case
AI agents that work for your numbers.
Show them what they didn't know to look for.
Customers who engage with the AI explore more and discover products they wouldn't have found on their own. Not a search bar - a knowledgeable guide that builds confidence to buy.
Grow every order.
Upsell and cross-sell built into every interaction, driven by your real merchandising rules. The agent knows what goes together and what's worth showing - AOV grows without extra effort.
Turn buyers into loyalists.
AI agents reach out at the right moment - replenishment reminders, new collection launches, win-back - in the right language, on every channel your customers use.
Integrations
Connects to tools you already run on
Zowie plugs into your retail stack - ecommerce platform, OMS, helpdesk, loyalty, returns, and more. One integration layer, every channel covered.
Ready to see it working for your brand?
Watch our AI agent handle a real shopping conversation - from product discovery to checkout.