At the core of Zowie’s platform is its intelligent AI Agent—a generative AI-powered solution that automates up to 90% of complex support tasks across chat, email, and voice without hallucinating. By unifying fragmented systems, delivering consistent guidance, and optimizing both efficiency and customer satisfaction, Zowie enables brands to seamlessly manage every phase of the customer journey.
Wes’s proven track record in scaling revenue and cultivating customer-focused sales strategies will be instrumental in driving Zowie’s expansion and strengthening its market position.
“We’re thrilled to have Wes join Zowie,” said Maja Schaefer, CEO of Zowie. “His experience with companies like Mode and ThoughtSpot aligns perfectly with our ambition to help brands harness the power of AI for exceptional customer experiences.”
“Zowie is at the forefront of AI-driven customer service,” said Wes Heavner. “I’m looking forward to building on the momentum here and partnering with our customers to transform how they engage with their audiences.”
About Zowie
Supercharge your business with Zowie — transformative AI. Powered by our revolutionary AI engine, Zowie goes beyond handling inquiries. It understands your customer, automates business processes and creates exceptional customer experiences. Welcome to the future of customer support.
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