13 Customer Service Trends That Are a Must for 2021

Trends

COVID-19 has changed the future of customer service. There has never been more demand or more change needed.  But…

Masters of Customer Service #3: Mariana Koudela, Perlego

Masters of Customer Service

They say the best way to get flawless at things is by learning from your own mistakes. We believe…

Customer Service Pros Offer 5 Ways to Win Black Friday

Other

That sound you hear is countless Customer Service managers and teams making their final preparations for the Black Friday deluge. If you’re…

Zowie Raises $600k to Expand Internationally

Newsletter

We’re excited to announce that Zowie growth is fuelled by a $600k investment round led by Central European fund Inovo Venture Partners…

Masters of Customer Service #2: Alicja Heyduk, Infermedica

Masters of Customer Service

They say the best way to get flawless at things is by learning from your own mistakes. We believe that it’s better to avoid…

5 Tips How to Improve Your Net Promoter Score

Other

There are many ways to check what customers think about your company. You can find a range of articles on indicators which present customer…

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